Resume

Phillip Burke
UX/UI Designer

(361) 549-7193
phillip_tb@outlook.com
Linkedin Profile

Statement

I am a UX/UI Designer with 10 years of experience. Can confidently talk to a developer, write a story but also a spec sheet, lead a business meeting or trivia night and have worn so many hats, it would make a hat rack jealous.

Skills

UX, Interaction, User Research, User Testing, Product Management, Product Design, Prototyping, Wire-framing, Branding, Google Analytics, Graphic Design, HTML, CSS, Adobe CC, Web Design, Mobile Design, E-Commerce, Strategy, Problem Solving, Agile, Figma, Axure RP, In-Vision App.

Education

BYU-Idaho / Bachelors of Art

Experience

Blue Cross Blue Shield of Michigan
UX Designer
MAY 2022 – CURRENT

Was apart of the transition of the global retail from from 6.1 to 6.5 supported by creating 100’s of wire-frames, making sure all content accounted for. Created and managed component libraries for Axure RP and Figma that helped to streamline the work of a dozen designers. Working with business and marketing teams to craft and define strategy and goals of several projects to prioritize user experience.

Guided diverse teams to define the strategy of BCBSM digital offerings.
Conducted user-testing, analytics and direct feedback from customers, to champion the needs of the users.
Created large robust wire-frames, that documented large complicated user journey’s.

Ford Motor Co
UX Interaction Designer
MARCH 2019 – APRIL 2022

Lead the user experience for a number of products and programs. Defended and educated on the user perspective to upper management and executives. Worked directly with Google to translate current design systems to Android Automotive.

Created visual narratives that showed the “happy path” as well as solutions for addressing pain points.
Worked with stakeholders to create and manage technical specs.
Created detailed high-fidelity prototypes demonstrating use cases.

Bella Lash Extensions
UX/UI Designer
APRIL 2017 – APRIL 2018

Worked closely with the CEO and President to define goals and how they would be achieved with the redesign of their company website. Reduced longest loading times from 20 seconds, down to 2. Reduced bounce rates and cart abandonment by making the checkout process faster and more clear. Implemented the use of analytic software and incorporated that data into weekly sprint cycles with the development team.

Wrote HTML and CSS assisting in front end development.
Proposed, implemented and oversaw the use of heat maps and analytics to improve UX.
Wrote out scripts and scenarios for both in person and digital interview

Zion’s Bancorp
UX Designer
AUGUST 2016 – JANUARY 2017

Lead requirement meetings with different stakeholders, creating wire-frames that showcased a user journey completing certain tasks.

Lead requirement meetings.
Created prototypes then presented them to stakeholders.
Documented user flow through complicated financial systems.

Banyan
Jr UX/Web Designer
AUGUST 2015 – July 2016

Personally contacted clients in the backlog and worked on solutions to speed up web development and marketing design processes. By creating a modular design system for web and creating forms, running education sessions for the customer success team it eliminated the backlog in two months.

Created modular web design system that greatly reduced development time.
Educated customer on-boarding team to reduce missed client expectations
Conducted user research by leading user testing and interviews.